For the purposes of this statement 'VS MONO' refers to JLSA Ltd. T/A 'VS MONO'
'VS MONO' takes the protection of your privacy very seriously and we are firmly
committed to the protection of personal data. We define personal data as being any i
nformation which can identify a living person. We will only use your personal information
for business needs and to meet our legal responsibilities. Set out below
We have also stated the lawful basis of processing, and the period
for which each type of personal data is retained.
Who do we hold or process data on?
We hold and/or process personal data on any of the following:
Contacts, targets and intermediaries
Directors and employees
How do we collect information from you?
We obtain information about you when you enquire about or buy/supply one of our products
or potential products and/or when you use our website, for example,
when you contact us about our products. Information you have given us may be verified against
the ‘Company House’ database or other publicly available sources and
we may add information to our account which has been gained from these sources.
What type of information do we collect from you?
As 'VS Mono' predominately deals with other individuals we do hold the following information:
Names (including title)
How is your information used?
We may use your information to:
Contact you by post, email or telephone, including send order confirmations or invoices.
Verify your identity where this is required
Understand your needs and how they may be met
Maintain our records in accordance with applicable legal and regulatory obligations
Process financial transactions and conduct credit checks
For marketing purposes– We may occasionally contact you regarding new products or changes to our stock policies.
All of our marketing emails have an ‘opt-out’ option on them and you are free to select this option at any time.
We will do our best to ensure that if you select to opt out that this is actioned as soon as possible.
As part of our quality assurance we may send out a customer satisfaction survey once a year.
As this is a business requirement it does not fall under the scope of marketing.
Therefore you may still be sent the survey even if you have selected to opt out of our marketing email
Who has access to your information?
We will not sell or rent your information to third parties and we will not share
your information with third parties for marketing purposes. Any staff with access
to your information have a duty of confidentiality and have been INFORMED OF the
General Data Protections Regulations 2018. (GDPR).
Use of third parties
There are occasions when personal data held by us may be transferred to other parties.
For example, we use other companies to provide and maintain the firm’s IT
systems. We ensure that the IT systems used by those third parties are located in secure sites
and that the companies themselves have compliant GDPR systems and
procedures. We may also have a need to disclose personal data to other parties such as the
company’s auditors, other professional firms or regulatory bodies.
Website / Customer Portal visitors
Cookies are a piece of data that are often created when you visit a website and which
are stored in the cookies directory of your computer. The cookies do not contain any
personal information about you and cannot be used to identify an individual
user. However, you can select your browser not to accept cookies.
your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration
of the website, to improve the website’s usability, and for marketing purposes. This does not collect any personal or identifiable information about users.
Visiting our STUDIO
If you visit our STUDIO you will NOT be required to sign in and out of the building. CCTV is in operation outside some of THE BUILDING. This is in place for security
reasons and is controlled by THE LANDLORD and BUIDING OWNERS T/A WORKSPACE. It is generally only accessed when an incident occurs which requires access to CCTV
records by police or other security companies.
Personal data will be retained for as long as we have a relationship or potential relationship with the individual and in order to meet any legal requirements.
Partners and employees
Personal data on directors and staff is collected in the ordinary course of running our business. Personal data obtained from staff and partners will be retained
for sufficient time to comply with employment and health and safety laws and HMRC regulations.
Access to your information
You have the right to request a copy of the personal information about you that we hold. Correcting your information: Keeping your information up to date and
accurate is important to us. If any information changes or is incorrect please contact us as soon as possible by either emailing email@example.com or calling the
STUDIO on +44 7505 990455.
Deletion of your information
Under certain circumstances, you may have a right to have any personal data held by he company deleted. If you would like to exercise this right please contact us
at firstname.lastname@example.org. There may be statutory or other reasons why we are unable to remove the data and if this is the case, we will inform you of this. You have the
right to ask us to delete personal information about you where:
. You consider that we no longer require the information for the purposes for which it was obtained.  Our use of your personal information is contrary to
law or our other legal obligations Withdrawing consent to use your information: Where we use your personal information with your consent you may withdraw
that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us by either emailing email@example.com or calling the STUDIO on +44 7505 990455 if you wish to exercise any of these rights.
Changes to our privacy notice
information we collect, how we use it and what rights you have regarding it.
Please contact us with any concerns or amendments to personal data by either emailing firstname.lastname@example.org or calling the STUDIO on +44 7505 990455.