ON-LINE TERMS AND CONDITIONS OF SALE

THIS PAGE (TOGETHER WITH THE DOCUMENTS EXPRESSLY REFERRED TO ON IT TELLS YOU INFORMATION ABOUT US AND THE LEGAL

TERMS AND CONDITIONS (TERMS) ON WHICH WE SELL ANY OF THE PRODUCTS (

PRODUCTS) LISTED ON OUR WEBSITE (OUR SITE) TO YOU. 

THESE TERMS WILL APPLY TO ANY CONTRACT BETWEEN US FOR THE SALE OF PRODUCTS TO YOU (CONTRACT). PLEASE READ THESE TERMS CAREFULLY

AND MAKE SURE THAT YOU UNDERSTAND THEM, BEFORE ORDERING ANY PRODUCTS FROM OUR SITE. PLEASE NOTE THAT BY

ORDERING ANY OF OUR PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS AND THE

OTHER DOCUMENTS EXPRESSLY REFERRED TO IN IT.

PLEASE CLICK ON THE BUTTON MARKED "I ACCEPT" AT THE END OF THESE TERMS IF YOU ACCEPT THEM. IF YOU REFUSE TO ACCEPT THESE TERMS,

YOU WILL NOT BE ABLE TO ORDER ANY PRODUCTS FROM OUR SITE.

YOU SHOULD PRINT A COPY OF THESE TERMS OR SAVE THEM TO YOUR COMPUTER FOR FUTURE REFERENCE.

WE AMEND THESE TERMS FROM TIME TO TIME AS SET OUT IN CLAUSE 7. EVERY TIME YOU WISH TO ORDER PRODUCTS, PLEASE CHECK THESE

TERMS TO ENSURE YOU UNDERSTAND THE TERMS WHICH WILL APPLY AT THAT TIME. 

THESE TERMS, AND ANY CONTRACT BETWEEN US, ARE ONLY IN THE ENGLISH LANGUAGE.

1.INFORMATION ABOUT US

1.1           WE OPERATE THE WEBSITE HTTPS://WWW.VSMONO.COM. WE ARE JLSA LTD, A COMPANY REGISTERED IN ENGLAND AND WALES

UNDER COMPANY NUMBER 08014044 AND WITH OUR REGISTERED OFFICE AT

THE OLD DRILL HALL, 10 ARNOT HILL ROAD, ARNOLD, NOTTINGHAM NG5 6LJ.  

OUR MAIN TRADING ADDRESS IS

'JLSA [ T/A VS MONO ]', 100 PALL MALL. LONDON SW1Y 5NQ.

OUR VAT NUMBER IS GB 158 5989 42.

1.2           TO CONTACT US, PLEASE SEE OUR CONTACT US PAGE HTTPS://WWW.VSMONO.COM/CONTACT/

2.OUR PRODUCTS

2.1           THE IMAGES OF THE PRODUCTS ON OUR SITE ARE FOR ILLUSTRATIVE PURPOSES ONLY. ALTHOUGH WE HAVE MADE EVERY EFFORT TO

DISPLAY THE COLOURS ACCURATELY, WE CANNOT GUARANTEE THAT YOUR COMPUTER'S DISPLAY OF THE COLOURS ACCURATELY

REFLECT THE COLOUR OF THE PRODUCTS. YOUR PRODUCTS MAY VARY SLIGHTLY FROM THOSE IMAGES. 

2.2           ALTHOUGH WE HAVE MADE EVERY EFFORT TO BE AS ACCURATE AS POSSIBLE, SOME OF OUR PRODUCTS ARE HANDMADE, AND ACCORDINGLY ALL SIZES, DIMENSIONS AND

MEASUREMENTS INDICATED ON OUR SITE MAY VARY.

2.3           THE PACKAGING OF THE PRODUCTS MAY VARY FROM THAT SHOWN ON IMAGES ON OUR SITE.

2.4           ALL PRODUCTS SHOWN ON OUR SITE ARE SUBJECT TO AVAILABILITY. WE WILL INFO

RM YOU BY E-MAIL AS SOON AS POSSIBLE IF THE PRODUCT YOU HAVE ORDERED IS NOT AVAILABLE AND

WE WILL NOT PROCESS YOUR ORDER IF MADE. 

3. HOW WE USE YOUR PERSONAL INFORMATION

WE ONLY USE YOUR PERSONAL INFORMATION IN ACCORDANCE OUR PRIVACY POLICY. PLEASE TAKE THE TIME TO READ IT,

AS IT INCLUDE IMPORTANT TERMS WHICH APPLY TO YOU. H

TTPS://WWW.VSMONO.COM/PRIVACY-POLICY/

4. IF YOU ARE A CONSUMER

[ THIS CLAUSE 4 ONLY APPLIES IF YOU ARE A CONSUMER ].

4.1           IF YOU ARE A CONSUMER, YOU MAY ONLY PURCHASE PRODUCTS FROM OUR SITE IF YOU ARE AT LEAST 18 YEARS OLD.

4.2           AS A CONSUMER, YOU HAVE LEGAL RIGHTS IN RELATION TO PRODUCTS THAT ARE FAULTY

OR NOT AS DESCRIBED. ADVICE ABOUT YOUR LEGAL RIGHTS IS AVAILABLE FROM YOUR LOCAL

CITIZENS' ADVICE BUREAU OR TRADING STANDARDS OFFICE. NOTHING IN THESE TERMS WILL AFFECT THESE LEGAL RIGHTS.

5. IF YOU ARE A BUSINESS CUSTOMER

[ THIS CLAUSE 5 ONLY APPLIES IF YOU ARE A BUSINESS ].

5.1           IF YOU ARE NOT A CONSUMER, YOU CONFIRM THAT YOU HAVE AUTHORITY TO BIND ANY BUSINESS ON WHOSE BEHALF YOU USE OUR SITE TO PURCHASE PRODUCTS.

5.2           THESE TERMS AND ANY DOCUMENT EXPRESSLY REFERRED TO IN THEM CONSTITUTE

THE ENTIRE AGREEMENT BETWEEN YOU AND US. YOU ACKNOWLEDGE THAT YOU HAVE NOT

RELIED ON ANY STATEMENT, PROMISE OR REPRESENTATION MADE OR GIVEN BY OR ON BEHALF OF

THE US WHICH IS NOT SET OUT IN THESE TERMS OR ANY DOCUMENT EXPRESSLY REFERRED

TO IN THEM.

6. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

6.1           FOR THE STEPS YOU NEED TO TAKE TO PLACE ON ORDER ON OUR SITE, PLEASE CONTACT

CUSTOMER SUPPORT VIA THE CONTACT PAGE AT  HTTPS://WWW.VSMONO.COM/CONTACT/.

6.2           OUR ORDER PROCESS ALLOWS YOU TO CHECK AND AMEND ANY ERRORS BEFORE SUBMITTING

YOUR ORDER TO US. PLEASE TAKE THE TIME TO READ AND CHECK YOUR ORDER AT

EACH PAGE OF THE ORDER PROCESS.

6.3           AFTER YOU PLACE AN ORDER, YOU WILL RECEIVE AN E-MAIL FROM US ACKNOWLEDGING THAT

WE HAVE RECEIVED YOUR ORDER.  HOWEVER, PLEASE NOTE THAT THIS DOES NOT

MEAN THAT YOUR ORDER HAS BEEN ACCEPTED.  OUR ACCEPTANCE OF YOUR ORDER WILL TAKE PLACE AS DESCRIBED IN CLAUSE 6.4. 

6.4           WE WILL CONFIRM OUR ACCEPTANCE TO YOU BY SENDING YOU AN E-MAIL (CONFIRMATION).  

THE CONTRACT BETWEEN US WILL ONLY BE FORMED WHEN WE SEND YOU THE CONFIRMATION. 

6.5           IF WE ARE UNABLE TO SUPPLY YOU WITH A PRODUCT, FOR EXAMPLE BECAUSE THAT PRODUCT IS

NOT IN STOCK OR NO LONGER AVAILABLE OR BECAUSE OF AN ERROR IN THE PRICE O

N OUR SITE, WE WILL INFORM YOU OF THIS BY E-MAIL AND WE WILL NOT PROCESS YOUR ORDER.

IF YOU HAVE ALREADY PAID FOR THE PRODUCTS, WE WILL REFUND YOU THE FULL AMOUNT

AS SOON AS POSSIBLE.

7. OUR RIGHT TO VARY THESE TERMS

7.1           WE MAY REVISE THESE TERMS FROM TIME TO TIME IN THE FOLLOWING CIRCUMSTANCES:   

(a)        CHANGES IN HOW WE ACCEPT PAYMENT FROM YOU;  

(b)        CHANGES IN RELEVANT LAWS AND REGULATORY REQUIREMENTS. 

7.2           EVERY TIME YOU ORDER PRODUCTS FROM US, THE TERMS IN FORCE AT THAT

TIME WILL APPLY TO THE CONTRACT BETWEEN YOU AND US.

7.3           WHENEVER WE REVISE THESE TERMS IN ACCORDANCE WITH THIS CLAUSE 7,

WE WILL KEEP YOU INFORMED AND GIVE YOU NOTICE OF THIS BY STATING THAT THESE TERMS HAVE

BEEN AMENDED AND THE RELEVANT DATE AT THE TOP OF THIS PAGE.

8. YOUR CONSUMER RIGHT OF RETURN AND REFUND

[ THIS CLAUSE 8 ONLY APPLIES IF YOU ARE A CONSUMER ].

8.1           IF YOU ARE A CONSUMER, YOU HAVE A LEGAL RIGHT TO CANCEL A CONTRACT UNDER THE

CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000) DURING THE PERIOD

SET OUT BELOW IN CLAUSE 8.3. THIS MEANS THAT DURING THE RELEVANT PERIOD IF YOU CHANGE YOUR MIND

OR FOR ANY OTHER REASON YOU DECIDE YOU DO NOT WANT TO KEEP A

PRODUCT, YOU CAN NOTIFY US OF YOUR DECISION TO CANCEL THE CONTRACT AND RECEIVE A REFUND.

ADVICE ABOUT YOUR LEGAL RIGHT TO CANCEL THE CONTRACT UNDER THESE

REGULATIONS IS AVAILABLE FROM YOUR LOCAL CITIZENS' ADVICE BUREAU OR TRADING STANDARDS OFFICE. 

8.2           HOWEVER, THIS CANCELLATION RIGHT DOES NOT APPLY IN THE CASE OF: 

(a)        ANY BESPOKE, MADE-TO-MEASURE OR CUSTOM-MADE PRODUCTS;

(b)        PRODUCTS MADE TO YOUR SPECIFICATION OR CLEARLY PERSONALISED.

8.3           YOU MAY CANCEL A CONTRACT FROM THE DATE YOU RECEIVE THE CONFIRMATION,

WHICH IS WHEN THE CONTRACT BETWEEN US IS FORMED. IF THE PRODUCTS HAVE ALREADY BEEN

DELIVERED TO YOU, YOU HAVE A PERIOD OF 14 (FOURTEEN) WORKING DAYS IN WHICH YOU MAY CANCEL,

STARTING FROM THE DAY YOU RECEIVE THE PRODUCTS.

8..4           TO CANCEL A CONTRACT, PLEASE CONTACT US IN WRITING TO TELL US BY SENDING AN E-MAIL 

OR BY SENDING A LETTER TO 100 PALL MALL, LONDON SW1Y 5NQ. YOU MAY WISH TO

KEEP A COPY OF YOUR CANCELLATION NOTIFICATION FOR YOUR OWN RECORDS.

IF YOU SEND US YOUR CANCELLATION NOTICE BY E-MAIL OR BY POST, THEN YOUR CANCELLATION IS

EFFECTIVE FROM THE DATE YOU SENT US THE E-MAIL OR POSTED THE LETTER TO US. 

8.5           YOU WILL RECEIVE A FULL REFUND OF THE PRICE YOU PAID FOR THE PRODUCTS

AND ANY APPLICABLE DELIVERY CHARGES YOU PAID FOR. WE WILL PROCESS THE REFUND DUE TO

YOU AS SOON AS POSSIBLE AND, IN ANY CASE, WITHIN 30 CALENDAR DAYS OF THE DAY ON WHICH

YOU GAVE US NOTICE OF CANCELLATION AS DESCRIBED IN CLAUSE 8.4. IF YOU RETURNED

THE PRODUCTS TO US BECAUSE THEY WERE FAULTY OR MIS-DESCRIBED, PLEASE SEE CLAUSE 8.6.

8.6           IF YOU HAVE RETURNED THE PRODUCTS TO US UNDER THIS CLAUSE 8BECAUSE THEY ARE

FAULTY OR MIS-DESCRIBED, WE WILL REFUND THE PRICE OF A DEFECTIVE PRODUCT IN

FULL, ANY APPLICABLE DELIVERY CHARGES, AND ANY REASONABLE COSTS YOU INCUR IN RETURNING THE ITEM TO US.

8.7           WE REFUND YOU ON THE CREDIT CARD OR DEBIT CARD USED BY YOU TO PAY.

8.8           IF THE PRODUCTS WERE DELIVERED TO YOU:

(a)        YOU MUST RETURN THE PRODUCTS TO US AS SOON AS REASONABLY PRACTICABLE;

(b)        UNLESS THE PRODUCTS ARE FAULTY OR NOT AS DESCRIBED (IN THIS CASE,

SEE CLAUSE 8.6), YOU WILL BE RESPONSIBLE FOR THE COST OF RETURNING THE PRODUCTS TO US;

(c)        YOU HAVE A LEGAL OBLIGATION TO KEEP THE PRODUCTS IN YOUR POSSESSION AND TO TAKE

REASONABLE CARE OF THE PRODUCTS WHILE THEY ARE IN YOUR POSSESSION. 

8.9           AS A CONSUMER, YOU WILL ALWAYS HAVE LEGAL RIGHTS IN RELATION TO PRODUCTS THAT ARE

FAULTY OR NOT AS DESCRIBED. THESE LEGAL RIGHTS ARE NOT AFFECTED BY THE

RETURNS POLICY IN THIS CLAUSE 8OR THESE TERMS. ADVICE ABOUT YOUR LEGAL RIGHTS IS AVAILABLE FROM

YOUR LOCAL CITIZENS' ADVICE BUREAU OR TRADING STANDARDS OFFICE. 

9. DELIVERY

9.1           YOUR ORDER WILL BE FULFILLED BY THE ESTIMATED DELIVERY DATE SET OUT IN THE CONFIRMATION,

UNLESS THERE IS AN EVENT OUTSIDE OUR CONTROL. IF WE ARE UNABLE TO

MEET THE ESTIMATED DELIVERY DATE BECAUSE OF AN EVENT OUTSIDE OUR CONTROL,

WE WILL CONTACT YOU WITH A REVISED ESTIMATED DELIVERY DATE. 

9.2           DELIVERY WILL BE COMPLETED WHEN WE DELIVER THE PRODUCTS TO THE ADDRESS

YOU GAVE US OR WHEN YOU COLLECT THE PRODUCTS FROM US.

9.3           IF NO ONE IS AVAILABLE AT YOUR ADDRESS TO TAKE DELIVERY,

WE WILL LEAVE YOU A NOTE THAT THE PRODUCTS HAVE BEEN RETURNED TO OUR PREMISES, IN WHICH CASE, PLEASE

CONTACT US TO REARRANGE DELIVERY.

9.4           THE PRODUCTS WILL BE YOUR RESPONSIBILITY FROM THE COMPLETION OF DELIVERY BY US OR FROM COLLECTION BY YOU.

9.5           YOU OWN THE PRODUCTS ONCE WE HAVE RECEIVED PAYMENT IN FULL, INCLUDING ALL APPLICABLE DELIVERY CHARGES. 

10. INTERNATIONAL DELIVERY

10.1        WE DELIVER TO MOST COUNTRIES. HOWEVER THERE MAY BE RESTRICTIONS ON SOME

PRODUCTS FOR CERTAIN INTERNATIONAL DELIVERY DESTINATIONS, AND WE WILL ADVISE YOU

ACCORDINGLY. 

10.2        IF YOU ORDER PRODUCTS FROM OUR SITE FOR DELIVERY TO ONE OF THE INTERNATIONAL

DELIVERY DESTINATIONS, YOUR ORDER MAY BE SUBJECT TO IMPORT DUTIES AND TAXES

WHICH ARE APPLIED WHEN THE DELIVERY REACHES THAT DESTINATION.  PLEASE NOTE THAT WE

HAVE NO CONTROL OVER THESE CHARGES AND WE CANNOT PREDICT THEIR AMOUNT.  

10.3        YOU WILL BE RESPONSIBLE FOR PAYMENT OF ANY SUCH IMPORT DUTIES AND TAXES.

PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION BEFORE PLACING

YOUR ORDER.

10.4        YOU MUST COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS OF THE COUNTRY

FOR WHICH THE PRODUCTS ARE DESTINED.  WE WILL NOT BE LIABLE OR RESPONSIBLE IF YOU

BREAK ANY SUCH LAW.

11. PRICE OF PRODUCTS AND DELIVERY CHARGES

11.1        THE PRICES OF THE PRODUCTS WILL BE AS QUOTED ON OUR SITE FROM TIME TO TIME.

WE TAKE ALL REASONABLE CARE TO ENSURE THAT THE PRICES OF PRODUCTS ARE CORRECT

AT THE TIME WHEN THE RELEVANT INFORMATION WAS ENTERED ONTO THE SYSTEM. 

11.2        PRICES FOR OUR PRODUCTS MAY CHANGE FROM TIME TO TIME, BUT CHANGES WILL

NOT AFFECT ANY ORDER WHICH WE HAVE CONFIRMED WITH A CONFIRMATION.

11.3        THE PRICE OF A PRODUCT INCLUDES VAT (WHERE APPLICABLE) AT THE APPLICABLE CURRENT RATE

CHARGEABLE IN THE UK FOR THE TIME BEING. HOWEVER, IF THE RATE OF VAT

CHANGES BETWEEN THE DATE OF YOUR ORDER AND THE DATE OF DELIVERY, WE WILL ADJUST THE VAT YOU PAY,

UNLESS YOU HAVE ALREADY PAID FOR THE PRODUCTS IN FULL BEFORE THE

CHANGE IN VAT TAKES EFFECT.

11.4        THE PRICE OF A PRODUCT DOES NOT INCLUDE DELIVERY CHARGES. OUR DELIVERY

CHARGES ARE AS QUOTED ON OUR SITE OR AS ADVISED TO YOU FROM TIME TO TIME. 

12. HOW TO PAY

12.1        YOU CAN PAY FOR PRODUCTS USING A DEBIT CARD OR CREDIT CARD. WE ACCEPT

MOST OF THE MAJOR CREDIT AND DEBIT CARDS. YOU CAN ALSO REQUEST TO PAY VIA ELECTRONIC

BANK TRANSFER FROM ANYWHERE IN THE WORLS. PLEASE EMAIL FOR FURTHER DETAILS.

12.2        WE WILL CHARGE YOU ALL OF THE PRICE OF THE PRODUCTS WHEN WE SEND YOU THE CONFIRMATION.

12.3        WE WILL NOT COMMENCE WORK ON YOUR ORDER, UNTIL WE HAVE RECEIVED YOUR

PAYMENT AS REFERRED TO IN CLAUSE 12.2. WE WILL NOT BE LIABLE TO YOU FOR ANY DELAYS IN

COMPLETING YOUR ORDER OR DELAY IN DELIVERING THE PRODUCTS CAUSED BY A DELAY BY YOU IN MAKING PAYMENT TO US.

13. OUR WARRANTY FOR THE PRODUCTS

13.1        PRODUCTS SUPPLIED BY US WILL ON DELIVERY OR COLLECTION BE FREE FROM MATERIAL DEFECTS.

13.2        IF YOU ARE A CONSUMER, THIS WARRANTY IS IN ADDITION TO YOUR LEGAL

RIGHTS IN RELATION TO PRODUCTS THAT ARE FAULTY OR NOT AS DESCRIBED. ADVICE ABOUT YOUR LEGAL

RIGHTS IS AVAILABLE FROM YOUR LOCAL CITIZENS' ADVICE BUREAU OR TRADING STANDARDS OFFICE. 

14. OUR LIABILITY IF YOU ARE A BUSINESS

[ THIS CLAUSE 14 ONLY APPLIES IF YOU ARE A BUSINESS CUSTOMER ].

14.1        WE ONLY SUPPLY THE PRODUCTS FOR INTERNAL USE BY YOUR BUSINESS,

AND YOU AGREE NOT TO USE THE PRODUCT FOR ANY RE-SALE PURPOSES.

14.2        NOTHING IN THESE TERMS LIMIT OR EXCLUDE OUR LIABILITY FOR:

(a)        DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE;

(b)        FRAUD OR FRAUDULENT MISREPRESENTATION;

(c)        BREACH OF THE TERMS IMPLIED BY SECTION 12 OF THE

SALE OF GOODS ACT 1979 (TITLE AND QUIET POSSESSION); OR

(d)        DEFECTIVE PRODUCTS UNDER THE CONSUMER PROTECTION ACT 1987.

14.3        SUBJECT TO CLAUSE 14.2, WE WILL UNDER NO CIRCUMSTANCES WHATEVER BE LIABLE TO YOU,

WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY

DUTY, OR OTHERWISE, ARISING UNDER OR IN CONNECTION WITH THE CONTRACT FOR:

(a)        ANY LOSS OF PROFITS, SALES, BUSINESS, OR REVENUE;

(b)        LOSS OR CORRUPTION OF DATA, INFORMATION OR SOFTWARE;

(c)        LOSS OF BUSINESS OPPORTUNITY;

(d)        LOSS OF ANTICIPATED SAVINGS;

(e)        LOSS OF GOODWILL; OR

(f)         ANY INDIRECT OR CONSEQUENTIAL LOSS.

14.4        SUBJECT TO CLAUSE 14.2AND CLAUSE 14.3, OUR TOTAL LIABILITY TO YOU IN RESPECT

OF ALL OTHER LOSSES ARISING UNDER OR IN CONNECTION WITH THE CONTRACT, WHETHER IN

CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE,

SHALL IN NO CIRCUMSTANCES EXCEED THE PRICE OF THE PRODUCTS.

14.5        EXCEPT AS EXPRESSLY STATED IN THESE TERMS, WE DO NOT GIVE ANY REPRESENTATION,

WARRANTIES OR UNDERTAKINGS IN RELATION TO THE PRODUCTS. ANY REPRESENTATION,

CONDITION OR WARRANTY WHICH MIGHT BE IMPLIED OR INCORPORATED INTO THESE TERMS BY STATUTE,

COMMON LAW OR OTHERWISE IS EXCLUDED TO THE FULLEST EXTENT PERMITTED BY

LAW. IN PARTICULAR, WE WILL NOT BE RESPONSIBLE FOR ENSURING THAT THE PRODUCTS ARE SUITABLE FOR YOUR PURPOSES.

15. OUR LIABILITY IF YOU ARE A CONSUMER

[ THIS CLAUSE 15ONLY APPLIES IF YOU ARE A CONSUMER ].

15.1        IF WE FAIL TO COMPLY WITH THESE TERMS, WE ARE RESPONSIBLE FOR LOSS OR DAMAGE

YOU SUFFER THAT IS A FORESEEABLE RESULT OF OUR BREACH OF THESE TERMS OR OUR

NEGLIGENCE, BUT WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE.

LOSS OR DAMAGE IS FORESEEABLE IF THEY WERE AN OBVIOUS CONSEQUENCE OF OUR

BREACH OR IF THEY WERE CONTEMPLATED BY YOU AND US AT THE TIME WE ENTERED INTO THE CONTRACT.

15.2        WE ONLY SUPPLY THE PRODUCTS FOR DOMESTIC AND PRIVATE USE. YOU AGREE NOT TO USE THE

PRODUCT FOR ANY COMMERCIAL, BUSINESS OR RE-SALE PURPOSES, AND WE HAVE

NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION,

OR LOSS OF BUSINESS OPPORTUNITY.

15.3        WE DO NOT IN ANY WAY EXCLUDE OR LIMIT OUR LIABILITY FOR:

(a)        DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE;

(b)        FRAUD OR FRAUDULENT MISREPRESENTATION;

(c)        ANY BREACH OF THE TERMS IMPLIED BY SECTION 12 OF THE SALE OF GOODS ACT 1979 (TITLE AND QUIET POSSESSION); 

(d)        ANY BREACH OF THE TERMS IMPLIED BY SECTION 13 TO 15 OF

THE SALE OF GOODS ACT 1979 (DESCRIPTION, SATISFACTORY QUALITY, FITNESS FOR PURPOSE AND SAMPLES); AND

(e)         DEFECTIVE PRODUCTS UNDER THE CONSUMER PROTECTION ACT 1987.

16. EVENTS OUTSIDE OUR CONTROL

16.1        WE WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY FAILURE TO PERFORM,

OR DELAY IN PERFORMANCE OF, ANY OF OUR OBLIGATIONS UNDER A CONTRACT THAT IS CAUSED BY AN

EVENT OUTSIDE OUR CONTROL. AN EVENT OUTSIDE OUR CONTROL IS DEFINED BELOW IN CLAUSE 16.2.  

16.2        AN EVENT OUTSIDE OUR CONTROLMEANS ANY ACT OR EVENT BEYOND OUR REASONABLE CONTROL,

INCLUDING WITHOUT LIMITATION STRIKES, LOCK-OUTS OR OTHER INDUSTRIAL

ACTION BY THIRD PARTIES, CIVIL COMMOTION, RIOT, INVASION, TERRORIST ATTACK OR THREAT OF

TERRORIST ATTACK, WAR (WHETHER DECLARED OR NOT) OR THREAT OR PREPARATION FOR

WAR, FIRE, EXPLOSION, STORM, FLOOD, EARTHQUAKE, SUBSIDENCE, EPIDEMIC OR OTHER

NATURAL DISASTER, OR FAILURE OF PUBLIC OR PRIVATE TELECOMMUNICATIONS NETWORKS.

16.3        IF AN EVENT OUTSIDE OUR CONTROL TAKES PLACE THAT AFFECTS THE PERFORMANCE OF OUR OBLIGATIONS UNDER A CONTRACT:

(a)        WE WILL CONTACT YOU AS SOON AS REASONABLY POSSIBLE TO NOTIFY YOU; AND

(b)        OUR OBLIGATIONS UNDER A CONTRACT WILL BE SUSPENDED AND THE TIME FOR

PERFORMANCE OF OUR OBLIGATIONS WILL BE EXTENDED FOR THE DURATION OF THE EVENT OUTSIDE

OUR CONTROL. WHERE THE EVENT OUTSIDE OUR CONTROL AFFECTS OUR DELIVERY OF PRODUCTS TO YOU,

WE WILL ARRANGE A NEW DELIVERY DATE WITH YOU AFTER THE EVENT OUTSIDE

OUR CONTROL IS OVER. 

17. COMMUNICATIONS BETWEEN US

17.1        WHEN WE REFER, IN THESE TERMS, TO "IN WRITING", THIS WILL INCLUDE E-MAIL.

17.2        IF YOU ARE A CONSUMER: 

(a)        TO CANCEL A CONTRACT IN ACCORDANCE WITH YOUR LEGAL RIGHT TO DO SO AS SE

T OUT IN CLAUSE 8, YOU MUST CONTACT US IN WRITING BY SENDING AN E-MAIL OR BY SENDING A

LETTER TO 'JLSA [ T/A VS MONO ] CUSTOMER SERVICES', 100 PALL MALL, LONDON SW1Y 5NQ.

YOU MAY WISH TO KEEP A COPY OF YOUR CANCELLATION NOTIFICATION FOR YOUR OWN

RECORDS. IF YOU SEND US YOUR CANCELLATION NOTICE BY E-MAIL OR BY POST, THEN YOUR CANCELLATION IS EFFECTIVE

FROM THE DATE YOU SENT US THE E-MAIL OR POSTED THE LETTER TO US. 

(b)        IF YOU WISH TO CONTACT US IN WRITING FOR ANY OTHER REASON, YO

U CAN SEND THIS TO US BY E-MAIL OR BY PRE-PAID POST TO 'JLSA [ T/A VS MONO ] CUSTOMER SERVICES, 100 PALL MALL, LONDON SW1Y 5NQ. 

17.3        IF WE HAVE TO CONTACT YOU OR GIVE YOU NOTICE IN WRITING,

WE WILL DO SO BY EMAIL OR BY PRE-PAID POST TO THE ADDRESS YOU PROVIDE TO US IN YOUR ORDER.

17.4        IF YOU ARE A BUSINESS, PLEASE NOTE THAT ANY NOTICE GIVEN BY YOU TO US, OR BY US TO YOU,

WILL BE DEEMED RECEIVED AND PROPERLY SERVED IMMEDIATELY WHEN POSTED

ON OUR WEBSITE, 24 HOURS AFTER AN E-MAIL IS SENT, OR THREE DAYS AFTER THE DATE OF POSTING OF ANY LETTER.  

IN PROVING THE SERVICE OF ANY NOTICE, IT WILL BE SUFFICIENT TO

PROVE, IN THE CASE OF A LETTER, THAT SUCH LETTER WAS PROPERLY ADDRESSED, STAMPED AND PLACED IN THE POST

AND, IN THE CASE OF AN E-MAIL THAT SUCH E-MAIL WAS SENT TO THE

SPECIFIED E-MAIL ADDRESS OF THE ADDRESSEE. THE PROVISIONS OF THIS CLAUSE SHALL NOT APPLY TO THE

SERVICE OF ANY PROCEEDINGS OR OTHER DOCUMENTS IN ANY LEGAL ACTION.

18. OTHER IMPORTANT TERMS

18.1        WE MAY TRANSFER OUR RIGHTS AND OBLIGATIONS UNDER A CONTRACT TO ANOTHER ORGANISATION,

BUT THIS WILL NOT AFFECT YOUR RIGHTS OR OUR OBLIGATIONS UNDER THESE TERMS.  

18.2        YOU MAY ONLY TRANSFER YOUR RIGHTS OR YOUR OBLIGATIONS UNDER THESE TERMS TO ANOTHER PERSON IF WE AGREE IN WRITING.  

18.3        THIS CONTRACT IS BETWEEN YOU AND US. NO OTHER PERSON SHALL HAVE ANY RIGHTS TO ENFORCE ANY OF ITS TERMS.

18.4        EACH OF THE PARAGRAPHS OF THESE TERMS OPERATES SEPARATELY.

IF ANY COURT OR RELEVANT AUTHORITY DECIDES THAT ANY OF THEM ARE UNLAWFUL OR UNENFORCEABLE,

THE REMAINING PARAGRAPHS WILL REMAIN IN FULL FORCE AND EFFECT.

18.5        IF WE FAIL TO INSIST THAT YOU PERFORM ANY OF YOUR OBLIGATIONS UNDER THESE TERMS,

OR IF WE DO NOT ENFORCE OUR RIGHTS AGAINST YOU, OR IF WE DELAY IN DOING SO,

THAT WILL NOT MEAN THAT WE HAVE WAIVED OUR RIGHTS AGAINST YOU AND WILL NOT MEAN THAT YOU

DO NOT HAVE TO COMPLY WITH THOSE OBLIGATIONS. IF WE DO WAIVE A DEFAULT BY

YOU, WE WILL ONLY DO SO IN WRITING, AND THAT WILL NOT MEAN THAT WE WILL AUTOMATICALLY WAIVE ANY LATER DEFAULT BY YOU. 

18.6        IF YOU ARE A CONSUMER, PLEASE NOTE THAT THESE TERMS ARE GOVERNED BY ENGLISH LAW.

THIS MEANS A CONTRACT FOR THE PURCHASE OF PRODUCTS THROUGH OUR SITE AND

ANY DISPUTE OR CLAIM ARISING OUT OF OR IN CONNECTION WITH IT WILL BE GOVERNED BY ENGLISH LAW.

YOU AND WE BOTH AGREE TO THAT THE COURTS OF ENGLAND AND WALES WILL

HAVE NON-EXCLUSIVE JURISDICTION. HOWEVER, IF YOU ARE A RESIDENT OF NORTHERN IRELAND YOU MAY

ALSO BRING PROCEEDINGS IN NORTHERN IRELAND, AND IF YOU ARE A RESIDENT OF

SCOTLAND, YOU MAY ALSO BRING PROCEEDINGS IN SCOTLAND.

18.7        IF YOU ARE A BUSINESS, THESE TERMS ARE GOVERNED BY ENGLISH LAW. THIS MEANS THAT A CONTRACT,

AND ANY DISPUTE OR CLAIM ARISING OUT OF OR IN CONNECTION WITH IT OR

ITS SUBJECT MATTER OR FORMATION (INCLUDING NON-CONTRACTUAL DISPUTES OR CLAIMS), WILL BE GOVERNED

BY ENGLISH LAW. WE BOTH AGREE TO THE EXCLUSIVE JURISDICTION OF THE

COURTS OF ENGLAND AND WALES.

 ALL RIGHTS RESERVED 2018.